Packages are generally shipped after the preparation period indicated on the product when you placed your order.
For orders with a length equal to or less than 3 meters, the shipment is usually made by Transportes Redur.
Shipments longer than 3 meters have special delivery conditions. In case of doubt, please consult.
Free transport for orders over Euros.
Table of transport costs charged when placing your order.
0 a 48 Euros
de 48 a 100 Euros
de más de 100 Euros
Tiempo de tránsito
Ceuta y Melilla
*The total of your order reflects these charges automatically.
**All delivery times are indicative.
*If you are not satisfied with your purchase, you can return it within 14 calendar days from the day you receive the products. For this, we only ask you to notify us by any of the means we have.
To comply with the return period, the communication regarding the return of the purchase must be sent before the corresponding period expires. Any return must be previously authorized by Celisú.
In the event that the return is for reasons attributable to Celisú (defective product or does not coincide with the purchased reference) Celisú will be in charge of collecting the products and/or changing them for the correct one, taking charge of the costs associated with this return and /or change.
In the event that the return is for reasons not attributable to Celisú such as withdrawal or due to a change of opinion or error on the part of the client at the time of making the purchase, it must be the client who is in charge of returning or delivering the items directly to us. products in perfect condition without any undue delay and, in any case, no later than 14 calendar days after receipt of the products, Celisú will reimburse the customer for the payment received, except shipping costs. Likewise, it must be the client who assumes the direct cost of returning the products (The return transport has a cost of 6.95 Euros, if we do it by our means. In cases of withdrawal, change of opinion or error in the The order will not be returned when the products have been prepared, cut or made with exclusive specifications for that client.
Celisú will proceed to make the reimbursement after receipt and inspection of the merchandise and will do so using the same means of payment used by the client.
We are at your disposal to answer any questions.
Our contact details are:
C/ Vicente Ballester, 17